Privacy Policy
Introduction
Vanzbon Vietnam (hereinafter referred to as “Vanzbon,” “we,” or “our”) is committed to protecting users’ personal privacy when they use our website (www.vanzbon.vn/en). This policy describes in detail how we collect, use, store, and secure your personal information, in strict compliance with Vietnam’s Personal Data Protection Decree (PDPD) and the Cybersecurity Law.
By using our website, you agree to the processing of your personal data under the terms of this policy.
1. Data Collection and Use
1.1 Basic Information：
We collect information (e.g., name, email, phone number, company name, business needs) via online forms, email, or chat tools to respond to your inquiries and provide customized services.
1.2 Technical Data：
Comprising IP address, browser type, operating system, geographic location (explicit consent required), page visit logs, and duration, used to optimize site performance and user experience.
1.3 Communication Data：
Exchanges through emails or online tools, including project requirements, file transmissions, and service feedback.
2. Legal Basis for Processing
2.1 Explicit User Consent
For instance, when you submit an inquiry form or subscribe to newsletters.
2.2 Contract Fulfillment
For example, providing cross-border investment consulting.
2.3 Compliance with Vietnamese Law
For example, tax filings and compliance audits.
3. Data Storage and Cross-Border Transfer
3.1 Local Storage
Your data is stored on servers located within Vietnam, adhering to the localization requirement under Article 26 of the Cybersecurity Law.
3.2 Cross-Border Transfer
We only transfer data abroad when necessary (e.g., international collaboration), and ensure compliance either via standardized contractual clauses (SCCs) approved by the Vietnamese government or with your separate authorization.
4. Data Security Measures
4.1 Technical Protection
We employ SSL/TLS encryption for data transmission, firewalls, and periodic security audits to protect your data.
4.2 Access Controls
Only authorized employees can access data within the necessary scope, and they are required to sign confidentiality agreements.
4.3 Risk Response
If a data breach occurs, we will, within 72 hours, report to the Ministry of Information and Communications (MIC) and any affected users, as required by law.
5. Your Rights
5.1 Access and Correction
You may review and amend your personal information.
5.2 Data Erasure
You may request deletion of non-essential data (except where legal requirements mandate retention).
5.3 Withdrawal of Consent
You may withdraw consent for data collection at any time (e.g., unsubscribe from newsletters).
5.4 Complaint Channels
If you have any concerns about our handling of personal data, you may contact us at vietnam@vanzbon.com or file a complaint with the Ministry of Information and Communications’ website.
6. Third-Party Services and Links
6.1 Our website may contain links to third-party sites (e.g., payment gateways, government registration platforms). The privacy policies of these external sites are independent from ours; hence we recommend you read their terms and policies before visiting them.
7. Cookies and Tracking Technologies
7.1 Cookies
We use cookies to store language preferences and session states. You can refuse non-essential cookies via your browser settings.
7.2 Analytics Tools
We use Google Analytics (processing anonymized data) to gather traffic statistics; these data are not tied to personal identities. For more details, see our Cookie Policy.
8. Policy Updates
8.1 We may revise this privacy policy in accordance with Vietnamese law or operational needs. Updated versions will be posted prominently on our website with the revision date clearly indicated.
9. Contact Us
If you have any questions or wish to exercise your data rights, please contact us by:
- Email: vietnam@vanzbon.com
- Address: 104 Mai Thị Lựu, phường Đa Kao, quận 1, thành phố Hồ Chí Minh
Note
- Personal Data Protection Decree (PDPD, effective 2023)
- Cybersecurity Law (2018 revision)
- E-Commerce Law (2023 revision)
